JOB PURPOSE:
The Regional Maintenance Supervisor primary focus will be for the maintenance and oversight of all community properties. This position reports directly to the Director of Maintenance.
PRIMARY DUTIES & RESPONSIBILITIES:
- Assist with oversight of all maintenance
Weekly work order oversight ensuring completion, while maintaining exceptional customer service to residents, vendors, and internal stakeholder.
- Ensure community efficacy while following budget guidelines, supervising and managing costs and repairs on all properties
- Evaluates systems and facilities to determine maintenance or repairs that need to be performed
- Provide training to all maintenance staff members
- Assist with scheduling work orders, as needed
- Adhering to all government policies including OSHA and EPA guidelines
- Reviewing work with outside contractors prior to completion
- Maintaining operations and response plans for issues such as asbestos, lead, and mold
- All other responsibilities as assigned
Specific Responsibilities:
- Make-Ready Preparation: Review make-ready report on a daily basis and assisting with schedule turn responsibilities, as needed
- Logs: Assist with maintaining MSDS/OSHA/EPA logs in shop and office. Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets
- Ensure Preventative Maintenance Schedules are outlined and followed
- Inspections: Ensure inspections are performed and all breezeways are inspected monthly
- Calendar: Develop a calendar for breezeway cleans and other non-daily tasks
- Make-Ready: Review make-ready condition with contractors on an ongoing basis
Quarterly & Ongoing
- Training: Assist with ensuring Maintenance Staff have proper training and certifications
- Warranties: Where applicable, assist with keeping a log of warranty dates for major appliances and HVAC. Ensure equipment is inspected prior to the end of the warranty period
- Emergency Vendor List: Assist with maintaining an on-call list for critical, time sensitive, vendor functions: gates, outside plumbing lines, major electrical, tree removal, and mold remediation
- Equipment Inventory: Assist with keeping an accurate inventory of all equipment. Asist with verifying inventory at least monthly and provide a list of equipment to the Community Manager on a quarterly basis. Advise Director of Maintenance, Regional Manager, and Community Manager of any needed equipment prior to order being placed
- Vendor Coordination: Assist with coordinating all vendors during turn process and ensure that vendors stay on schedule
- Unit Inspection Post-Move In: As part of the quarterly maintenance review, coordinate all unit walks within 90 days of move-in
- Budget: Assist to ensure a log is kept of required and upcoming capital projects. As part of the budget process, review capital needs with the Community Manager and compile a required
Qualifications:
- Ability to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to read and understand operating statements and budgets
- Professional demeanor resulting from previous maintenance experience
- Good communication and listening skills
- Able to lead, manage and train others
- Able to be an effective team player and interact well with others
- Organized and detail-oriented
- Effective time management skills
- Able to maintain confidentiality
- Must have own tools
- Able to climb and work from ladders and the ability to lift and carry heavy loads
- Able to work weekends when job requires
Experience:
- Knowledge of building systems such as plumbing, electrical, and HVAC
- Ability to work independently and lead a team
- Experience in student housing and/or conventional housing industry
- Previous Maintenance Supervisor experience
- Excellent analytical and problem-solving skills
- Ability to identify issues and determine repairs that are needed
- Excellent management and supervisory skills
- Providing in-the-field training and mentoring to team members
- Proficient with Microsoft Office Suite or similar software
- The Regional Maintenance Supervisor role requires extensive travel ~ 85%
Due to the extensive travel of the role, this role prefers the selected employee to live near / within reasonable commute to an international airport.
EDUCATION REQUIREMENTS:
- High school diploma or equivalent
- 3 to 5 years hands-on general property/ facilities maintenance experience
- 3 to 5 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems
- Must have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer
CERTIFICATES, LICENSES, REGISTRATIONS:
SUPERVISORY RESPONSIBILITY:
Does this job have supervisory responsibilities? ___X__Yes _____No
Are there subordinate supervisors reporting to this job? _____Yes __X___No
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