JOB PURPOSE:

The Regional Maintenance Supervisor primary focus will be for the maintenance and oversight of all community properties. This position reports directly to the Director of Maintenance.

PRIMARY DUTIES & RESPONSIBILITIES:

Assist with oversight of all maintenance

Weekly work order oversight ensuring completion, while maintaining exceptional customer service to residents, vendors, and internal stakeholder.

Ensure community efficacy while following budget guidelines, supervising and managing costs and repairs on all properties
Evaluates systems and facilities to determine maintenance or repairs that need to be performed
Provide training to all maintenance staff members
Assist with scheduling work orders, as needed
Adhering to all government policies including OSHA and EPA guidelines
Reviewing work with outside contractors prior to completion
Maintaining operations and response plans for issues such as asbestos, lead, and mold
All other responsibilities as assigned

Specific Responsibilities:

Make-Ready Preparation: Review make-ready report on a daily basis and assisting with schedule turn responsibilities, as needed
Logs: Assist with maintaining MSDS/OSHA/EPA logs in shop and office. Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets
Ensure Preventative Maintenance Schedules are outlined and followed
Inspections: Ensure inspections are performed and all breezeways are inspected monthly
Calendar: Develop a calendar for breezeway cleans and other non-daily tasks
Make-Ready: Review make-ready condition with contractors on an ongoing basis

Quarterly & Ongoing

Training: Assist with ensuring Maintenance Staff have proper training and certifications
Warranties: Where applicable, assist with keeping a log of warranty dates for major appliances and HVAC. Ensure equipment is inspected prior to the end of the warranty period
Emergency Vendor List: Assist with maintaining an on-call list for critical, time sensitive, vendor functions: gates, outside plumbing lines, major electrical, tree removal, and mold remediation
Equipment Inventory: Assist with keeping an accurate inventory of all equipment. Asist with verifying inventory at least monthly and provide a list of equipment to the Community Manager on a quarterly basis. Advise Director of Maintenance, Regional Manager, and Community Manager of any needed equipment prior to order being placed
Vendor Coordination: Assist with coordinating all vendors during turn process and ensure that vendors stay on schedule
Unit Inspection Post-Move In: As part of the quarterly maintenance review, coordinate all unit walks within 90 days of move-in
Budget: Assist to ensure a log is kept of required and upcoming capital projects. As part of the budget process, review capital needs with the Community Manager and compile a required

Qualifications:

Ability to read, analyze, and interpret technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and has the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to read and understand operating statements and budgets
Professional demeanor resulting from previous maintenance experience
Good communication and listening skills
Able to lead, manage and train others
Able to be an effective team player and interact well with others
Organized and detail-oriented
Effective time management skills
Able to maintain confidentiality
Must have own tools
Able to climb and work from ladders and the ability to lift and carry heavy loads
Able to work weekends when job requires

Experience:

Knowledge of building systems such as plumbing, electrical, and HVAC
Ability to work independently and lead a team
Experience in student housing and/or conventional housing industry
Previous Maintenance Supervisor experience
Excellent analytical and problem-solving skills
Ability to identify issues and determine repairs that are needed
Excellent management and supervisory skills
Providing in-the-field training and mentoring to team members
Proficient with Microsoft Office Suite or similar software
The Regional Maintenance Supervisor role requires extensive travel ~ 85%

Due to the extensive travel of the role, this role prefers the selected employee to live near / within reasonable commute to an international airport.

EDUCATION REQUIREMENTS:

High school diploma or equivalent
3 to 5 years hands-on general property/ facilities maintenance experience
3 to 5 years hands-on experience in the installation, maintenance, trouble shooting, and repair of building mechanical systems, including HVAC, plumbing and electrical systems
Must have basic computer skills necessary to enter and retrieve data from a computer and to program access gates and systems via the computer

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be HVAC certified

SUPERVISORY RESPONSIBILITY:

Does this job have supervisory responsibilities? ___X__Yes _____No

Are there subordinate supervisors reporting to this job? _____Yes __X___No

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Regional Maintenance Supervisor