As a result of our success, we’re looking for a Technical Applications Specialist to assist in bringing our MAGNEVO magnetic drive pump systems to the industrial markets. Our new MAGNEVO pump product line is perfect for chemical manufacturing, water, wastewater, food and beverage, electroplating, pharmaceutical, medical, and other industrial applications that benefit from ultra-reliable sealless, magnetic drive centrifugal pumps.
MAGNEVO's patent-pending run-dry technology protects its sealless magnetic-drive pumps by using proprietary materials and an ultra-low friction design to reduce heat generation during dry-run conditions. This allows the pump to withstand run-dry events for an extended period, preventing damage and potential failure when the fluid supply is lost. This is the first in a line of planned innovations that will transform the pump industry.
We are a team of innovators and technology developers motivated by providing customers with a “better way” to solve problems. If you are looking to join an innovative, dynamic company with proven executive leadership, and you want to think and act like an owner, then MAGNEVO provides an excellent opportunity for you!
What to Expect
We are seeking a proven, strong, motivated, accomplished Technical Applications Specialist who will translate customer needs into practical solutions. In this role, you will support sales teams during technical discussions, product demonstrations and customer engagements to build customer confidence in our products. You will also serve as the voice of the customer inside the company as you collaborate closely with engineering to communicate field insights, identify opportunities for improvement, and help drive product innovation. This role reports directly to the VP of Sales and Business Development.
High-Level Responsibilities
· Be a fluid systems specialist with deep expertise in company products.
· Serve as the primary technical point of contact for OEMs, distributors, and customers.
· Develop a working knowledge of the systems and applications where company pumps are used.
· Create technical drawings and documentation to aid potential and current customers.
· Create, maintain and support customer facing documentation including product data sheets, application notes, cross reference information, chemical compatibility, user guides, maintenance procedures and product manuals.
· Author, edit and support technical marketing documentation including web content, blogs, technical articles, white papers,
· Provide key field feedback to the engineering team regarding failures, shortcomings, technical concerns, and recommendations from customers and distributors.
· Lead and support warranty evaluations by identifying whether failures are due to product defects, system issues, or misapplication.
· Generate technical reports and findings for engineering and sales teams.
· Act as a product champion and conduct online or in-house technical training sessions.
· Serve as a technical barrier between customers and engineering, allowing engineering resources to remain focused on development and critical projects.
What You’ll Bring
· Technical expertise in fluid systems
· Capability to explain complex technical concepts in simple terms.
· Ability to work both independently and collaboratively as part of a team
· Enjoys variety of the job with no task that’s too big or too small
· Aptitude to solve today's issue and focus on long-term customer success
Required Qualifications
· Associate degree or higher preferred
· Fundamental knowledge of fluid power products, systems, and technologies
· 2 years of relevant experience
· Experience supporting technical systems.
· Strong problem-solving and analytical skills.
· Excellent communication and customer service abilities.
· Ability to translate technical concepts into user-friendly language.
Compensation and Benefits
· Salary based on experience
· Health insurance
· Paid time off
· 9 paid holidays throughout the calendar year
· 401(k) plan
· Voluntary benefits including dental, life, and disability
This Company Describes Its Culture as
· Amazing team of colleagues and leaders
· Results oriented with strong performance culture
· Detail oriented with quality and precision focus
· Take ownership of tasks that will advance the team
· Fast paced with ability to make and execute decisions in small team environment
Work Location
· This position reports directly to the Vice President of Sales and Business Development and will work from the corporate office in Plymouth, Minnesota
Pay: $70,000.00 - $125,000.00 per year
Work Location: In person
