$79,870.00 - $101,987.00 Annually
The City of Gresham is seeking a detail-oriented, tech-savvy, and collaborative CMMS and Asset Management Coordinator to lead the development, maintenance, and optimization of our Computerized Maintenance Management System (CMMS) within the Water Department. This essential role serves as the department’s primary coordinator for asset management data, work order tracking, and preventive maintenance scheduling to support the integrity, reliability, and performance of our water infrastructure.
Reporting to the Water Operations Manager and working closely with staff across Engineering, Planning, Finance, and field operations, this position acts as the central hub for CMMS operations, data analysis, and continuous improvement initiatives. If you are passionate about improving public services through data-driven decision-making and user-friendly technology, we invite you to apply and make a lasting impact in one of Oregon’s fastest-growing communities.
This job announcement will remain open until the position is filled. First review of applications will take place the week of August 18, 2025.
As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.
We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.
Position Description
What you will get to do:
- Configure, maintain, and update the City’s Computerized Maintenance Management System (CMMS) to optimize performance and efficiency.
- Work with Water Department staff to identify and analyze internal procedures to facilitate the automation of accurate and efficient maintenance of asset records.
- Assess Water Department’s needs and identify methods to manage information with greater efficiency and reliability.
- Provide formal training and ongoing technical assistance in the use of the Computerized Maintenance Management System (CMMS) and other business systems including responding to and resolving routine problems from system users, data entry, monitoring use of the CMMS, and developing custom dashboards and distributing reports. Serve as the primary contact for CMMS-related issues.
- Provide general assistance to Water Operations personnel and Water Operations Manager on a variety of administrative and CMMS system-related tasks.
- Provide excellence in internal and external customer service. Create a positive experience for customers through professional and courteous behavior and creative problem resolution. Focus on producing high quality results. Ensure data accuracy in asset registries, work order systems, and preventive maintenance schedules.
- Provide data insights and reports for operational and strategic decision-making.
- Coordinate with internal departments and vendors to ensure seamless system integration and support.
- Use computerized systems to track and control a wide variety of infrastructure assets, tools, parts, equipment, and fuel.
- Monitor and maintain databases, project tracking systems and other technical information systems required for studies, spreadsheets, graphs, projects and programs; may conduct field observations, activate, expire or correct lost or corrupt data.
- Coordinate with the IT staff to resolve problems with the system applications and work with the software provider to accomplish modifications and maintenance.
Qualities we are looking for:
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Strong technical aptitude with CMMS systems, preferably Lucity.
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Advanced analytical skills to interpret data and optimize workflows.
- Excellent communication and collaboration abilities to train and support multidisciplinary teams.
- Ability to work independently and manage complex projects efficiently.
- Commitment to continuous learning, equity, and public service.
Work schedule/environment:
The current schedule for this position is hybrid. Employees work on-site/in the office for a minimum of three (3) days per week. At this time, the City of Gresham is reviewing a return-to-office (RTO) policy which may increase on-site requirements with notice. The hiring manager for this position will have more current information at the time of all verbal/contingent offers.
Qualifications
Knowledge of:
- Laws, rules, regulations, and ordinances affecting City polices and operations
- City government administration, organization, functions, and services
- Practices, principles, procedures, regulations, and techniques as they relate to assigned areas
- Information systems applications, network system architecture, network operating systems, and multiple networking protocols; security and integrity maintenance; structure development, features, and access configurations and interfacing
- Application programming and development
- Principles and practices of project management
- Data gathering, analysis, and research
- Techniques for providing a high level of customer service to the public and City staff
- Communication principles, practices, and techniques
- Modern office practices and methods, computer equipment, hardware, and software applications
Ability to:
- Exercise discretion in confidential and sensitive matters
- Interpret, apply, and ensure compliance with applicable policies, procedures, laws, and regulations
- Analyze problems, identify alternative solutions, assess consequences of proposed actions, and implement recommendations
- Coordinate the analysis, design, programming, installation, and maintenance of applications
- Develop and implement guidelines, procedures, instruction manuals, and training materials
- Develop and deliver training programs
- Plan, implement, oversee, and manage projects
- Establish and maintain effective working relationships with all internal and external contacts
- Operate office equipment and technology tools including personal computers, laptop computers and printers, and presentation equipment
- Communicate effectively verbally and in writing; present information, proposals, and recommendations clearly and persuasively
- Physically perform the essential job functions
Minimum Qualifications:
- Bachelor’s degree in information systems, computer science, or related field.
- One (1) to Four (4) years of experience working with business systems, Graphical Information Systems (GIS), asset management software, data analysis, reporting, and/or cross-departmental coordination.
- Valid driver's license.
- Good driving record (according to our driving matrix below)
Any combination of qualifying education, training, and/or experience that is equivalent to five (5) to seven (7) years will be considered.
Preferred Qualifications:
- Advanced proficiency in CMMS platforms such as Lucity.
- Familiarity with SCADA and telemetry systems.
- Experience in municipal or utility-based asset management.
- Ability to lead CMMS training and drive adoption among staff.
Driving Matrix: You will be disqualified from this process if you possess any of the following driving infractions:
- A major traffic offense or accident that results in death or major injury.
- Driving under the influence (DUI) offense within the last 5 years.
- Have more than 3 moving violations within a 3-year period or more than 2 within a one- year period.
- Have more than 2 accidents within a 3-year period.
Selection Process
To apply for this position, click 'Apply' at the top of this job posting.
Required application materials:
- Complete online application (Do not type 'see resume' in any fields or leave work experience fields blank in the application template.)
- Answers to supplemental questions
The City of Gresham offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education verified in your application. We encourage you to clearly describe how you meet the minimum and preferred qualifications and essential attributes in your application materials. Learn more about Oregon Equal Pay.
If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2729, upon submitting the required application documents.
A review of application materials including your response to supplemental questions submitted will determine which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.
Veteran's Preference
The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.
Our Commitment
The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.Please direct questions about this position to 503-618-2729 or HRRecruiting@GreshamOregon.gov.
If you need assistance with the online application, please contact NEOGOV directly at 1-855-524-5627.
Any offer of employment is contingent upon successful completion of a criminal background check and driving record review.
