Overview
COMPANY PROFILE:
Royal Cup, Inc. is the proven leader in sourcing, roasting, blending, and distributing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices, and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence that takes pride in our unparalleled dedication to customer care.
We are a large, privately held national importer, roaster, and distributor of coffees, teas, and related products that have been in business for more than 125 years. Royal Cup, Inc. currently provides products, equipment, and service to restaurants, hotels, convenience stores, businesses, and individuals throughout the United States, and we are growing!
At Royal Cup, Inc. having a customer-centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer-centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high-impact accounts across the country based on exceptional products and service.
We believe serving our customers well, serves us well. We are results-oriented and strive to not only retain our current customer base but grow our presence with new, high-impact accounts across the country by offering exceptional products and service.
Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today for tomorrow.
BENEFITS:
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees.
Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation, please contact us at 1-800-366-5836.
Position Summary & Responsibilities
The Flavor Room Technician has the following essential duties and areas of responsibility:
- Pay extremely close attention to details when mixing flavoring for coffee, tracking weights and percentages of flavoring.
- Willing to learn how to operate all packaging equipment in the plant.
- Mindful of and adhere to GMP's, Quality and Food Safety requirements.
- Alert/mindful and able to successfully identify when the following quality control measures are needed and follow through as required to resolve.
- Strict adherence to all company policies, procedures and safety rules.
All other duties as assigned.
POSITION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill(s), and/or abilities (including physical abilities) required to satisfactorily perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of High School Diploma and/or equivalent (i.e., GED).
- Packaging and Flavor Room Technicians are required to work 40 hours a week which will mean 8 hours or more a day as needed to meet demand. An individual must be able to work within that structure.
- The ability to work independently and strictly follow all Flavor Room Standard Operating Procedures.
- Must have successful, demonstrated skill performance with:
- Learning and understanding the automated flavor system and performing all tasks on the HMI screen to perform the essential duties of the flavor system.
- Operating multiple flavor blending systems at once.
- Ability to read, write and interpret basic correspondence, including daily production line sheets, operator check off sheets, machine operating instructions, safety instructions and any training materials (including safety instructions for forklifts and handjacks).
- Ability to perform simple mathematical calculations: add, subtract and multiply using units of American currency and weight measurement, volume and distance.
- Ability to keep the flavor room neat and clean during and at the end of each shift.
- Ability to work with and support others in a positive way.
- Ability to successfully complete the pre-employment process.
PHYSICAL REQUIREMENTS:
Ability to perform the physical demands of the position which are required to successfully perform each essential responsibility. Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities. These physical demands may include, among other functions:
- The ability to safely climb up and down stairs, and stand and walk for extended periods of time.
- The ability to use hand tools and fingering/handling to operate buttons/levers of equipment.
- The ability to lift up to 35lbs and carry 25lbs.
- The ability to stoop, kneel, crouch, squat and other movements as needed to stack product and to clean/maintain equipment.
- The ability to balance and reach up and forward up to 48’’ and overhead up to 84’’ to access equipment, machinery, or product.
- Must be at least Fork Lift certified or willing to train and acquire proper certification to prove safe operation of a Fork Lift.
- Ability to work within the work environment characteristics experienced while performing the essential functions for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Frequently working near production machinery and occasionally near hand jacks or forklifts.
- Frequently working in an environment with variable temperatures.
- Frequently working with water while washing out portable bins and flavoring equipment.