Description
The City of Norfolk’s Department of Utilities is seeking candidates for the position of Administrative Technician. This position performs general administrative office and clerical work, data entry, and customer service.
Essential Functions
Essential functions include but are not limited to:
- Performs data entry into work management database.
- Dispatches work orders for the Wastewater division.
- Creates, maintains, and distributes weekly duty roster.
- Maintain filing system and office supplies.
- Performs related duties by ensuring that policies and procedures are followed and providing assistance to personnel as needed.
Education/Experience
Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Two years clerical experience.
The ideal candidate for this position will be a team-oriented administrative professional with clerical and customer service experience.
Additional Information & Requirements
Valid Driver's License may be required depending on assignment.
Work Hours: Monday – Friday; 7:00 am – 3:30 pm
Work Location: Utilities Combined Operations Center located at 1316 Ballentine Boulevard, Norfolk, Virginia
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.
**This position is designated as 'Essential' personnel and you may be required to work extended, rotating, after hours, night, weekends, and/or holidays in response to emergencies and severe weather.**
- Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
- Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
- Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
- Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
- The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.
Note
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01
The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
- I understand and will answer the following supplemental questions completely and thoroughly.
02
If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, please indicate by typing "N/A."
03
Please select the highest level of education you have completed.
- High School Diploma/GED
- Some College (6 months or more)
- Associate's Degree
- Bachelor's Degree or higher
04
How many years of administrative office experience do you have?
- I have less than 2 years of experience
- I have 2 to 4 years of experience
- I have 4 to 6 years of experience
- I have over 6 years of experience
05
How many years of customer service experience do you have?
- I have less than 2 years of experience
- I have 2 to 4 years of experience
- I have 4 to 6 years of experience
- I have over 6 years of experience
06
This position requires a proficient level of computer skills. Please select the response that best describes your computer skill level.
- I have no computer skills
- Beginner
- Intermediate
- Advanced
07
Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
08
Are you a current or previous City of Norfolk employee?
- Yes - I am a current City of Norfolk Employee
- Yes - I am a previous City of Norfolk Employee
- No - I am not a previous or current City of Norfolk employee
09
Do you have a valid driver's license?
10
Please indicate your veteran status. (A copy of your long form DD-214 may be required)
- I am not a Veteran
- I am a Veteran
- I am a Disabled Veteran
- Required Question
