Service Technician

Location: Paulding County, GA

Job Status: Full-Time

United Gaming, LLC, is one of the leading companies in the Coin Operated Amusement Machine (COAM) industry in Georgia. We are building a team of talented individuals. We believe in working hard and delivering for our customers and teammates. We are a team that focuses on solutions, not problems. Our amazing Operations team has been and will continue to be the backbone of our success.

At United Gaming, we are looking for a Field Service Technician to respond to service calls and perform preventative maintenance to COAMs. This individual will join a fun and dynamic Service Operations team focused on improving

Duties and Responsibilities:

Responds to service calls for equipment repairs in a timely matter
Prioritizes calls according to urgency and current location
Communicates with company dispatcher to efficiently manage service calls
Troubleshoots gaming devices and repair as needed
Manages inventory of the route vehicle to ensure parts are available when repairs are needed
Interacts with clerks, management, and customers to solve issues as they arise
Completes all necessary documentation for device entry and logs
Performs auditing procedures on the gaming machines
Delivers product from company location to customer locations

Qualifications:

Minimum of one to three years’ experience
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Proficient with basic PC skills
Must be 21 years of age
Must pass a background check
Must be able to pass a drug test
Valid Driver’s License
Clean driving record
Must have a flexible work schedule availability, some evenings and weekends

Physical Demands and Work Environment:

Frequently required to stand
Frequently required to utilize hand and finger dexterity
Frequently required to talk or hear
Frequently required to lift/push lightweights up to 150 lbs
Utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
Frequently required to drive over 150 miles in a given day

United Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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United Gaming, LLC.

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Field Service Technician