Team or Function Overview:

At Hydromax Services, we believe in the power of honest and transparent service. As a locally owned company, we go above and beyond to ensure that our services are not only efficient and reliable but also conducted with the utmost integrity. Our Wastewater Treatment Plant team is central to delivering on that promise — and the Director of Wastewater Operations is the leader who sets the standard for how that work gets done.

Position Summary

The Director of Wastewater Operations is a leadership role with full responsibility of the water treatment plant and distribution system. Reporting directly to the General Manager, this position is accountable for the safe, compliant, and cost-effective operation of all plant functions. The Director owns the plant's operational performance, regulatory compliance, personnel management, and budget, serving as the primary decision-maker for all matters related to treatment, maintenance, and system integrity. This is a hands-on leadership role for an experienced operator who is equally comfortable in the field and in the boardroom, someone who can drive process improvements, develop a high-performing team, and represent the plant with confidence to regulators, ownership, and the community.

Key Responsibilities

Maintain full responsibility of the water treatment plant and water distribution system, ensuring continuous 24/7 operational readiness
Monitor system controls, interprets meter and gauge readings, and observe operating variations to determine load requirements and take corrective action
Oversee water flushing, sampling, and testing programs; ensure immediate corrective action when water chemistry is non-compliant with regulatory standards
Ensure full compliance with all State operating permits, EPA, DEP, and applicable local regulatory requirements at all times
Manage the used cooking oil (UCO) and dirt reclamation process in accordance with company standards and environmental regulations
Maintain accurate logs of plant operations and in-process tracking of plant output characteristics
Prepare and submit all required regulatory reports including Monthly Operating Records (MOR) and incident reports
Provide direct leadership, supervision, and development of all plant and distribution system personnel
Set clear performance expectations, conduct regular performance evaluations, and address personnel matters in coordination with HR leadership
Foster a culture of accountability, safety, and continuous improvement across the plant team
Lead the design and ongoing refinement of organizational structure and operational processes required to fully execute plant service requirements
Identify staffing needs, participate in hiring decisions, and ensure the team is properly trained and certified for their roles
Serve as the escalation point for operational issues, equipment failures, and emergency situations requiring immediate leadership response
Own the plant's operating budget and develop annual budget proposals, monitor expenditures, and report variances to the General Manager
Identify and implement cost control measures without compromising safety, compliance, or service quality
Evaluate capital expenditure needs for equipment replacement, system upgrades, and infrastructure improvements and present recommendations to ownership
Manage vendor and contractor relationships to ensure cost-effective procurement of materials, chemicals, and services
Track and report key financial and operational KPIs to the General Manager on a regular basis
Direct the operation and maintenance of all water treatment equipment, raw water supply systems, and distribution infrastructure
Implement and oversee a preventive maintenance program to minimize unplanned downtime and extend equipment life
Ensure all maintenance activities are properly documented and that equipment records are current and accurate
Coordinate with contractors and vendors for specialized repairs, inspections, and capital projects as needed
Identify opportunities to improve plant efficiency, reduce operational costs, and enhance service reliability
Stay current on evolving regulatory requirements, treatment technologies, and industry best practices
Lead or support special projects, system upgrades, and process improvement initiatives as directed by ownership
Represent the plant and company professionally in interactions with regulators, auditors, municipal partners, and community stakeholders

PERFORMANCE EXPECTATIONS

Full regulatory compliance maintained at all times, zero permit violations
Plant operations running continuously and reliably with minimal unplanned downtime
Operating budget managed within approved parameters with variances explained and addressed proactively
Plant personnel led, developed, and held to consistent performance and safety standards
All regulatory reports, MOR submissions, and incident documentation completed accurately and on time
Regular operational and financial reporting delivered to the General Manager as scheduled

Qualifications & Experience

Minimum of 5–10 years of experience in water treatment plant operations, maintenance, and system management
Minimum of 3 years in a supervisory or leadership role within a water treatment, wastewater, or utilities environment
Must possess or have received through reciprocity a current and valid Class B operator's certificate (Level 3) or greater
Demonstrated knowledge of water treatment principles, processes, and regulatory standards including EPA, DEP, and applicable local requirements
Proven experience managing budgets, controlling costs, and reporting financial performance to senior leadership
Strong leadership, communication, and organizational skills with the ability to engage professionally with regulators, ownership, and team members
Proficiency with MS Office and the ability to navigate company platforms used for reporting, training, and communication
Must possess a valid driver's license, social security card, and birth certificate
Must be able to pass a pre-employment background check and drug screen
High school diploma or equivalent required; bachelor's degree in environmental science, engineering, or a related field preferred

PHYSICAL DEMANDS

Regularly required to use hands to operate tools, controls, and equipment in both office and plant environments
Must be able to lift and move up to 50 lbs. independently, and up to 80 lbs. with assistance
Frequent sitting, walking, and standing; occasional climbing, stooping, kneeling, crouching, and balancing
Must be able to safely climb ladders and stairs and mount and dismount equipment
Specific vision requirements include close vision, peripheral vision, depth perception, and ability to adjust focus
Oral and auditory capacity for interpersonal communication and use of automated communication systems

Work Schedule & Requirements

Standard schedule is Monday through Friday with on-call responsibility for after-hours operational issues or emergencies
Reliable transportation and a valid driver's license required
Ability to maintain strict confidentiality of operational data, regulatory correspondence, and financial information

Hydromax Plumbing

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Director of Wastewater Operations