JOB PURPOSE

To manage the operation and maintenance of water, wastewater, and stormwater systems, ensuring efficient service delivery, regulatory compliance, and alignment with the department’s strategic goals.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Manage the operation and maintenance of water, wastewater, and stormwater systems to ensure uninterrupted and efficient service.
Develop and implement preventive and corrective maintenance plans for all wet utilities' infrastructure.
Lead, supervise, and support technical staff and field teams to ensure high performance and adherence to safety standards
Monitor budgets, optimize resource usage, and ensure cost-effective operations.
Ensure compliance with local regulations, environmental standards, and health and safety requirements.
Coordinate and manage responses to emergencies, breakdowns, or service disruptions.
Track key performance indicators (KPIs) and prepare regular reports on system performance, maintenance activities, and service levels.
Liaise with internal departments, contractors, and external government bodies for coordination and approvals.

QUALIFICATIONS & EXPERIENCE

Educational Qualification: Bachelor’s degree in civil engineering, Environmental Engineering
Experiences: 10 years and Preferred 3 years in a supervisory or managerial role
Certifications: Preferred PMP, NEBOSH, or certifications related to water utility management or health and safety.

BEHAVIOURAL COMPETENCIES

Results Orientation and Excellence in Performance
Active Communication
Creativity and Innovation
Customer Focus
Team Spirit and Cooperation
Organizational and Ethical Awareness

SPECIAL REQUIREMENTS

Must have experience in pressured plus gravity projects
Gulf/UAE experience preferred
Strong design background + review/coordination
Strong English / Arabic is a strong advantage

Human Resources Department of Ras Al Khaimah Government

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