Who We Are:

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.

We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

Our Core Values:

Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.
Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization.
Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

What We Offer:

The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

A guaranteed monthly pension upon retirement, vested after 5 years of service
Competitive medical, dental, and vision plans effective day one
401K and 457B Retirement Plans
PTO earned within first year
13 Paid Holidays per year
Tuition Reimbursement Plan

Your Purpose:
Water Mains Specialist

The Water Mains Specialist will oversee and participate in the daily operations of the City’s water distribution system, including backflow prevention, cross-connection control, hydrant meter use, water quality, and regulatory compliance. This position serves as a backup Operator in Responsible Charge (ORC), conducts inspections, testing, and maintenance of system components, and ensures accurate reporting to state and federal agencies. The Water Mains Specialist will also assist with the collection system, support engineering and GIS staff, respond to customer concerns, review plans for compliance, and maintain system records. This role combines technical expertise, fieldwork, and regulatory oversight to ensure the safe, efficient delivery of water services to the community.

What You’ll Do:

Back Up Operator in Responsible Charge for the distribution system, backflow prevention program, and fire hydrant use program;
Performs duties of back-up ORC for the collection system, when qualified,
Ensures the distribution system and associated programs follow the rules and regulations of the Federal, State, and Local agencies including completing all required reports in a timely manner;
Inspects system devise, pipelines, rights-of-way, water storage facilities, aerial lines, creek crossings, etc.;
Ensures information from support departments such as lab, plant maintenance; engineering services, administration, and code enforcement is incorporated into the system records, rules, procedures or ordinances;
Repairs, adjusts, and calibrates various devises in the distribution system such as air reliefs, vacuum prevention valves, pressure sustaining valves, altitude valves, and pressure recording devices.
Perform fire hydrant flow test, pressure monitoring, leak locating, water quality testing, and disinfection field testing;
Works with, supplies information, and receives information as needed for the water quality, maintenance, fire hydrant meter program, TRC, plan review, and other programs associated with the distribution system;
Monitors SCADA system flows;
Installs and maintains system instrumentation such as flow meters, pressure monitoring, etc.;
Assists CAD technicians, engineering technicians, engineers, and GIS personnel with water mains and sewer line problems reported by plumbers, contractors, and local citizens;
On-call back-up ORC and/or On-Call Emergency Contract Inspector;
Assists in locating lost valves and manholes;
Performs field checks for water taps using maps, records, and GPS;
Assists other departments in locating utilities;
Assists supervisors with locating water and sewer mains;
Assists with building and property owners and the City of High Point Engineering Department to help solve water complaints;
Reviews plans for compliance to ordinances, rules, regulations, and standard drawings relating to the water and sewer systems;
Evaluates preventative maintenance program;
Provides information as required by management;
Ensures that all work is performed in alignment with OSHA and City Safety Standards and Policies.
Assist with the collection system.

Additional Responsibilities:

Utilizes computer system to access work orders and map water systems;
Operates pipe and utility locator;
Operates service truck to pick up parts and supplies from vendor or city warehouse and hauls materials and equipment to and from job sites;
Cleaning and general housekeeping of the Division’s facilities.

Qualifications:

Required Qualifications

High school diploma or GED
Must have possession of current driver’s license issued by the State of North Carolina
Must be able to work in extreme weather conditions for long periods
Must be able to work On-Call on a regular rotating basis
Must be able to lift a minimum of 50 pounds or more with assistance.
Must be able to deal effectively with the public.
Must have or obtain Confined Space Competent person within 6 months of hire date
Must have or obtain OSHA 10-hour safety course within 1 year of hire date
Must have or obtain Basic First-Aid, CPR, and AED certification with 1 year of hire date (American Red Cross, American Heart Association, or National Safety Council)
Must have North Carolina Grade B Water Distribution certification

Preferred Qualifications

Associate’s degree in related field
Having Class ‘A’ Commercial Driver’s License with Tanker Endorsement
Grade A Distribution Certification
Certified Backflow Tester
Cross Connection ORC Certification

Sewer Mains Specialist

The Sewer Mains Specialist plays a key role in supporting the Senior Mains Specialist with the daily operations of the Collection System. This dynamic role includes a variety of tasks such as SSO reporting, FTSE and FA computation, system cleaning, root control, FOG compliance, I&I management, and lift station monitoring. You’ll be hands-on with data collection, ensuring accurate reporting to the State, maintaining facilities, and assisting with system operations. Using a range of specialized equipment, you'll tackle challenging and rewarding tasks while contributing to the efficiency and sustainability of the entire system. Work is performed under regular supervision, with the opportunity to oversee and guide semi-skilled workers in alignment with City policies. If you're looking for a role that combines technical expertise and teamwork, this is the job for you!

What You’ll Do:

Back-up ORCs for collections.
Assists in ensuring the collection system and associated programs follow the rules and regulations of the Federal, State, and Local agencies.
Completes all required reports for Federal, State, and City agencies in a timely matter.
Provides support departments such as lab, industrial pretreatment, FOG program, plant maintenance, engineering services, administration, code enforcement, and planning and zoning are incorporated into the system records and are in adherence to the rules, regulations and procedures of the division as directed
Gathers information for the FOG program, plant maintenance, wastewater treatment plants, deduct meter, sewer meters, and other programs associated with the collection system.
Inspects system devise, pipelines, rights-of-way, aerial lines, creek crossings, etc.
Monitors odor control.
Assists engineering technicians, engineers, and GIS personnel with water mains and sewer line problems reported by contractors and local citizens.
On-call back-up ORC and/or On-Call Emergency Contract Inspector;
Assists in locating lost manholes, air releases, and force mains.
Adjust air release and vacuum valves on force mains.
Performs field checks for sewer taps using maps, records, and GIS.
Assists other departments in locating utilities.
Assists supervisors with locating water and sewer mains;
Coordinates with building and property owners and the City of High Point Engineering Department to help solve water and sewer complaints;
Good knowledge of traffic rules and regulations and safety rules and regulations.
Thorough knowledge of the maintenance, repair and/or construction of water and sewer mains and facilities;
Skillfully use the specialized tools and operate equipment related to the assigned area including pressure monitoring, flow monitoring, odor control, grease control, etc.;
Works independently;
Interpret and enforce City and departmental policies and procedures;
Communicate effectively with supervisors, subordinates, other employees and the general public;
Read and understand plans, maps, specifications, data sheets, flow and pressure information;
Properly operate two-way radio.
Be available for immediate response in emergency situations to maintain and restore systems.
Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.
Other duties as assigned.
Utilizes computer system to access work orders and map sewer systems;
Operates pipe and utility locator;
Operates service or tandem truck to pick up parts and supplies from vendor or city warehouse and hauls materials and equipment to and from job sites;
Cleaning and general housekeeping of the Division’s facilities.

Qualifications:

Minimum Required Qualifications

High school diploma or GED
Must be able to work in extreme weather conditions for long periods
Must be able to work On-Call on a regular rotating basis
Must be able to lift a minimum of 50 pounds or more with assistance.
Must be able to deal effectively with the public.
Must have or obtain Confined Space Competent person within 6 months of hire date
Must have or obtain OSHA 10-hour safety course within 1 year of hire date
Must have or obtain Basic First-Aid, CPR, and AED certification with 1 year of hire date (American Red Cross, American Heart Association, or National Safety Council)
Must have North Carolina Grade III Wastewater Collection Certification

Preferred Qualifications

Associate’s degree in related field
Grade IV Collection System Certification
Having Class ‘A’ Commercial Driver’s License with Tanker Endorsement
General knowledge of sewer construction and operation, By-pass pumping experience, CCTV Camera Systems, flusher trucks, rodder trucks, backhoe and tandem dump trucks.
30 hr. OSHA Construction Certification or 40 hr. General Industry Certification

Environmental Conditions

Physical Surroundings: Exposure to varying weather conditions, including extreme temperatures, rain, snow, high winds, and fog.
Hazards: Exposure to dirt, debris, plants, insects, confined spaces, and potential contact with bloodborne pathogens, in accordance with OSHA standards.
Equipment: Use of motor vehicles, hand tools, electric tools, plumbing equipment, computers, measuring devices, and communication tools.
Special Requirements: Must have a strong understanding of traffic and safety regulations, as well as the maintenance, repair, and construction of water and sewer systems.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.

The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.

The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.

Application Deadline: Please note that this position MAY close earlier than the stated date due to high candidate volume. If interested, please apply as soon as possible.

Job Type: Full-time

Pay: $23.04 - $29.52 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

City of High Point

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Water Mains Specialist & Sewer Mains Specialist