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Water Treatment Service Technician

Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference.

The Service Technician is a field-based position providing hands-on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical-feed-related equipment, and visual inspections of systems when necessary. This is a remote position.

Responsibilities

Perform assigned water testing and sampling as required
Communicate, record, and maintain relevant information regarding treatment operations
Schedule service and sales calls, including daily, weekly and monthly reporting
Accurately report service calls
Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
Determine system condition, identify malfunctions, and take corrective actions
Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
Maintain customer chemical inventory which may include lifting
Other duties as assigned

Requirements

Highly motivated, self-starter with the ability to build relationships
3-5 years of work experience in a field using mechanical principles
Experience in the water treatment or related industry a plus
Ability to work flexible schedule, some weekends required
Very organized with exceptional follow-through abilities
Ability to multi-task in an active working environment
Able to pass a drug and background check per the company requirements
High School Diploma or equivalent
Knowledgeable in MS Office applications
Knowledgeable in a CRM software or related systems
Knowledgeable in using a computer, tablet, smart phone, and other work related technology
This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Work is conducted both indoors and out with varying environmental conditions
Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
MUST be in good physical ability – the job requires frequent walking to and from worksite.
Valid driver’s license and acceptable motor vehicle record (DMV record will be checked)
Able to pass a drug and background check per the company requirements
Ability to work flexible schedule, some weekends required depending on the servicing of accounts
Required work activities include but are not limited to, climbing and descending stairs and ladders (from 10-30’ in height), sometimes while carrying drums of chemicals weighing up to 50 pounds while maintaining a 3-point ladder contact (per OSHA rules). As of the date of this job description, the available ladders have a weight limit of 375 pounds
Be able to wear protective gear for the face, ears, and gloves
20 % travel required

Benefits

NCH Corporation offers a full suite of benefits, employee development and recognition programs.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Chem-Aqua, Inc.

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